Get Real-Time Fleet Visibility and Control with Dispatcher

Ensure more perfect stops with dispatching software that monitors route execution in real time and lets you adjust as needed. With Dispatcher from Wise Systems you can:

• Anticipate and respond quickly to any issues that may arise.
• Get a bird’s-eye view of route execution.
• Maximize fleet efficiency without sacrificing excellent customer service.

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How Dispatcher Works

Route execution software that fits your operation

1. Dispatchers review optimized, pre-planned routes,
   View the day’s planned routes on a map and make edits as needed to adjust to live conditions.

2. Send those routes to drivers,
   Start drivers on their runs with route, order, stop, and customer information delivered via the Driver app from Wise Systems.

3. Then monitor progress and approve suggested route adjustments in real time.
   Watch the progression of dispatched routes and make adjustments when timing issues or last-minute customer requests come up.

Routing and dispatching your way in the last mile

Before you start planning and dispatching routes, you need to identify the routing strategy that works for your team. The strategy you choose depends on a range of factors, including your business requirements and customer preferences.

With Dispatcher from Wise Systems your teams can use static, dynamic, or hybrid routing strategies.

What good is a route plan if you can’t execute it?

Outstanding dispatching starts with flexibility

See how a flexible route execution solution enables dispatchers to easily modify routes before dispatching.

Conquer complexity

Get a clear picture of planned routes with map views and color codes that make complex, multi-route plans easier to visualize – even with hundreds or thousands of stops.

Edit routes easily

Make last-minute changes to routes, such as additional stops or stop transfers between drivers, with easy drag-and-drop editing.

Quickly re-assign routes before or after dispatching

See driver availability and reassign routes if a driver is no longer available.

Real-time dispatching software enables real capability

Some routes are tougher than others. Respond to delays in real time during route execution to help drivers manage around day-of-delivery issues and ensure customer satisfaction.

Better experiences rely on better communication.

Dispatcher works with other applications from Wise Systems to ensure that dispatchers, drivers, customers, and managers receive notifications on route progress and stop completion.

Powered by the Dynamic Optimization Engine (DOE)

Learn how Wise Systems applications rely on the DOE to make decisions, automate tasks, and offer suggestions that help your organization optimize routes during planning and execution. Respond to delays and keep everyone up-to-date — ultimately improving experiences for employees and customers.

Frequently asked questions

• What is a delivery route planner and how does it relate to Dispatcher?
  A delivery route planner is software that schedules and sequences stops for fleets delivering goods and services. The Dispatcher tool executes route plans and monitors them in real time.

• What is autonomous dispatch and routing software?
  Autonomous dispatch and routing is an automated system for seamlessly coordinating the movement of goods, people, and services.

• What Is Dynamic Route Optimization?
  Dynamic routing refers to the creation of delivery routes based on real-time data to decrease inefficiency and fleet miles.