Driver Tools For Last Mile Delivery - Wise Systems
Equip Drivers with the Driver App from Wise Systems
Give drivers the tools they need to manage last-mile routes, site visits, deliveries, and pickups. With Driver from Wise Systems, available on iOS and android, you can:
- Enable better experiences for drivers and customers with improved communication and reduced paperwork.
- Help drivers stay on time with end-to-end navigation in the apps they already use.
- Give drivers the ability to see daily performance results
- Get the data you need to improve fleet performance and efficiency over time.
How Driver works
A better driver experience behind the wheel and beyond
Drivers open the Driver app to see their routes and start their delivery day, Get list and map views of the day’s stops along with full order details.
Then navigate between stops using the app they’re most familiar with.
Drivers can use Google Maps, Apple Maps, Waze, or HERE Technologies for point-to-point navigation.At each stop they collect proof of task completion,
Capture images, barcode scans, or e-signatures to confirm proof of delivery, pick up, or other stop-specific tasks.Share what they know,
Share details about the stop or customer so all drivers can offer the same level of customer service in the future.
The right tool for route execution
Perfect runs spring from preparation
The Driver app gives each driver the information they need before starting their routes, including:
- Stop sequences via interactive maps and list views
- Important details on stops, orders, and customers
- Real time ETAs
Focus on the journey and the destination
See how the Driver app keeps dispatchers, managers, and customers in the loop while keeping drivers on plan.
Get there faster
Spend less time behind the wheel with turn-by-turn navigation. Save time at stops with notes and parking pins per stop from other drivers.
Focus on the road, not on sending updates
Give dispatchers, merchandisers, and customers anytime access into real-time route progress and ETAs.
Respond quickly to changes
Easily see and make task updates – such as changes in the number of items to pick up or drop off – via a clean, driver-friendly interface.
Prioritize important stops
See when you’re running behind with at-risk and late-arrival notifications. Then, rearrange stops as needed to stay on time.
Make more perfect stops
See how an easy-to-use interface empowers drivers to stay focused on the task at hand.
Keep everyone in the loop
Give customers, dispatchers, and managers anytime access to route progress and ETAs in real time.
Get proof of delivery
Capture images, barcode scans, or e-signatures to confirm proof of delivery or task completion.
Route to parking
Guide drivers directly to ideal parking spots using pins dropped previously or by other drivers on your team.
Turn knowledge into value
Capture and share driver knowledge on stops and customers for better driver experiences and improved customer service.
Powered by the Dynamic Optimization Engine (DOE)
Learn how Wise Systems applications tap into the power of the DOE to make decisions, automate tasks, and offer suggestions that help your organization optimize routes during routing and dispatching. Respond to delays, and keep everyone up-to-date — ultimately improving experiences for employees and customers.
Frequently asked questions
What is the Wise Systems Driver app?
The Driver app is the mobile app drivers use to run their day. It gives each driver their optimized stop sequence, turn-by-turn navigation, and real-time route updates, and it captures proof of delivery as stops are completed. The Driver app works alongside Route Planner, which builds the routes, and Dispatcher, which gives the office live visibility into how the day is unfolding.
What navigation systems are compatible with the Driver App?
The Wise Systems Driver App is compatible with Google Maps, Apple Maps, HERE Maps, and even Waze, giving your drivers the option to use their preferred navigation system. Truck-specific navigation systems are also available via HERE Maps.
What knowledge-sharing capabilities are available with the Driver app?
Communication is key. The Wise Systems Driver App allows your fleet to communicate with each other about optimal parking locations, driving notes, time windows, and more. Our app gives drivers the ability to easily communicate and be transparent about day-to-day and hour-to-hour operations, improving your business’s last-mile delivery efficiency.
Can I communicate with my fleet using the Driver App?
The Wise Systems Driver App gives the fleet manager full visibility to each and every one of their drivers. This allows you to know where a driver is, whether they’re in route or currently completing a delivery, how many stops they have left, and whether stops are on-time, or are at risk of being late. This complete transparency throughout the last-mile delivery process allows fleet managers to monitor driver & delivery status and keep things running smoothly.